Shipping Policy
Thank you for visiting and shopping at jaivikaa.co.in Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed immediately usually within a few minutes. Orders are generally shipped on all days of the week with a few exceptions. (like public holidays, labor holidays and other government holidays.)
All shipments are usually initiated on the same / next day or within a maximum period of 48 hours. If we are experiencing a high volume of orders, shipments may be delayed by a few more hours. Please allow additional time in transit for delivery. If there is likely significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
| Order Value | Estimated shipment time | Shipment cost* |
| Orders INR 1000 & above | 3-4 hours | Free within 5 KM from our store / warehouse. |
| Orders below INR 999 & above 499 | SAME DAY OR NEXT DAY | INR 30 within 5 KM from our store / warehouse. |
| Orders below 498 | SAME DAY OR NEXT DAY | INR 50 within 5 KM from our store / warehouse. |
*Vegetables,Fruits,Paneer and other perishable commodities pre-ordered by 4:30 PM of Monday of the week would be delivered by Wednessday. All pre-orders of perishable commodities after 4:30 PM ON Monday will be delivered on Wednesday of next cycle.
* Certain locations may not be serviceable or may incur additional charges.
Delivery delays can occasionally occur and is purely unintentional and only under un-avoidable circumstances.
We deliver products in our partner vehicles under proper supervision and coordination ensuring the product is delivered in the best possible manner and on time.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation SMS / email once your order is shipped containing your tracking number(s). The tracking number will be active within few minutes.
Customs, Duties and Taxes
jaivikaa.co.in is not responsible for any additional customs and taxes applied to your order. All fees / tariffs imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
jaivikaa.co.in is liable / responsible for any products damaged or lost during shipping only till the point of delivery. You are requested to check the products at the time of delivery and accept them after proper / thorough inspection. Any products damaged shall be brought to the notice of the delivery executive and they shall be replaced by jaivikaa.co.in free of cost provided the products are legitimately deemed damaged on or before delivery.
Shipping locations
We currently do not ship beyond the City limits of Hyderabad and Secunderabad. Other locations may be added late
